Career
Reservation Agent
A reservation agents provide booking and reservation services to LWA customers. These services may include tickets, rental cars, or providing information about luggage and cargo. They work with customers over the phone, in person, or via email and strive to provide excellent customer service
Expiry Date
August 7, 2022
Location
Tripoli
Direct Manager
Sales and Marketing Manager
Company Profile
Libyan Wings Airlines was found in 2015. It is considered the leading Airlines in Libya ever since. As we are growing with our 240 employees, we are always looking for the best personnel to join our team, to aspire with our company for growing great.
Position Duties and Tasks
- Assisting and advising customers who may be choosing from a variety of travel options.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
- Processing payments and closing daily accounts.
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting reservation services.
- Answering any questions customers might have about the reservation process.
- Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
- Providing support to customers who may need to amend or cancel a reservation.
Required skills
Please note that only selected candidates with the required background and experience will be contacted for an interview.