Skip to main content

Terms of service

Introduction

When you buy a ticket to travel on a flight operated by Libyan Wings, you enter into a contract of carriage with us. This contract gives you the right to be carried on a flight or series of flights and its terms are governed by:

  • The terms and conditions of the contract of the Ticket;
  • The Conditions of Carriage;
  • Applicable Tariffs;  and
  • Our Regulations.

Libyan Wings assumes that the above referenced terms are read, understood and agreed by you when you make a reservation or buy a ticket for travel. This document describes these conditions of carriage.

Libyan Wings reserves the right to change, amend or alter the contents of this document at any time.

For a current copy of this document always refer to the Libyan Wings’ website www.libyanwings.ly

Index of contents

SECTION 1

WHAT PARTICULAR EXPRESSIONS MEAN IN THESE CONDITIONS

SECTION 2

WHEN THESE CONDITIONS ARE APPLICABLE

  • General
  • Code shares
  • Overriding law
  • Conditions prevail over Regulations

SECTION 3

TICKETS

  • General
  • Period of validity
  • Non-use of Ticket
  • Sequence of Flight Coupon use
  • Replacement of Ticket
  • Our name and address on Tickets

SECTION 4

FARES, TAXES, FEES, CHARGES AND EXCEPTIONAL CIRCUMSTANCES SURCHARGES

  • Fares
  • Taxes, fees and charges
  • Surcharges in exceptional circumstances
  • Currency

SECTION 5

RESERVATIONS

  • Reservation requirements
  • Fare payment requirement
  • Personal data
  • Seating
  • Aircraft
  • Reconfirmation of reservations
  • Cancellation of onward reservations

SECTION 6

CHECK IN AND BOARDING

SECTION 7

REFUSAL AND LIMITATION OF CARRIAGE

  • Our right to refuse carriage
  • Reimbursement of costs
  • Fitness to fly
  • Carriage of pregnant Passengers and new-born children
  • Special assistance
  • Passenger reimbursement of medical expenses
  • Carriage of unaccompanied children
  • On board services
  • Ground services

SECTION 8

BAGGAGE

  • Free Baggage allowance
  • Excess Baggage
  • Items you must not carry in your Baggage
  • Firearms and dangerous items
  • Right to refuse carriage
  • Right of search, screen and x-ray
  • Checked Baggage
  • Unchecked Baggage
  • Collection and delivery of Checked Baggage
  • Animals

SECTION 9

SCHEDULES, DELAYS, CANCELLATION OF FLIGHTS, DENIED BOARDING

  • Schedules
  • Remedies for cancellation, rerouting and delays
  • Denied boarding

SECTION 10

REFUNDS

  • Involuntary refunds
  • Voluntary refunds
  • Refund on lost Ticket
  • Right to refuse refund
  • Currency
  • By whom Ticket refundable
  • Limitation of your rights

SECTION 11

CONDUCT ABOARD AIRCRAFT

  • General
  • On board alcohol
  • Smoking policy
  • Breach of duty