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Baggage

Track my bag

We strive to ensure the safe and timely delivery of your baggage upon your arrival to your destination.

You may track its status through any of the options below.

  • Simply enter your bag tag number (assigned to you during check-in) or the booking reference number (the six-digit alphanumeric code on your booking confirmation) and your last name in the fields below to follow your bag’s journey.
  • If you have submitted a claim for mishandled baggage, you can track the status of your baggage by entering your file reference number and last name below.
Please choose one of the following options to track your bag.

Baggage OnlineTracking

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Weight Concept

Your allowance is based on the total weight of all your baggage.

BUSINESS CLASS PASSENGER BAGGAGE ALLOWENCE IS

MAXIMUM 45KGS

ECONOMY Y CLASS PASSENGER BAGGAGE ALLOWENCE IS

MAXIMUM 40KGS

ECONOMY B CLASS PASSENGER BAGGAGE ALLOWENCE IS

MAXIMUM 30KGS

ECONOMY S CLASS PASSENGER BAGGAGE ALLOWENCE I

MAXIMUM 20KGS